Terms of Use

1- Products & Services 

Symbiosis Medical Centre makes all reasonable efforts to accurately display all attributes of our products and services. The product information provided is accurate to the best of our knowledge at the time of publishing. We may make changes in information without notice. Information provided on this website is suitable only as general information. Always consult your doctor for advice on your specific treatment needs. Please visit in person to our practitioners to consult for advice.  

2- Refund Policy

Refund will be processed within two working weeks for all such services which are not obtained by the patients. However symbiosis.ae reserve the full right without any disclosure to the patient either approve the refund in full or partial or reject it all. 

3- Use of this Web Site

The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and may not be used except as permitted in these Terms and Conditions or with prior written permission of Symbiosis Medical Centre. All rights are reserved. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy. 

4- Trademarks

We do not sell, rent or exchange any personally identifiable information that you provide to us through this Website with any third party for commercial reasons. However, we engage trusted online payment service partners to perform payment processing and authorization services (for net banking or credit/debit card validation). Through your use of the symbiosis.ae Services, you consent to our collection and transfer of your information to our payment service partner websites. 

As with any business, it is possible that as our business develops, we might sell or buy other businesses or assets. In such transactions, User/Customer information is typically one of the transferred business assets. Accordingly, in the event that symbiosis.ae, or substantially all of our assets, is acquired by a third party, such information may be one of the assets that are transferred or acquired by a third party. Under such circumstances, symbiosis.ae would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy. You acknowledge that such transfers may occur and that any acquirer of symbiosis.ae may continue to process your personal information as set forth in this Privacy Policy. 

5-Who Has Access to Your Information

Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations. 

6- Third-Party Links

From time to time, this Web Site may contain links to Web sites that are not owned, operated, or controlled by Symbiosis Medical Centre or their respective affiliates. All such links are provided solely as a convenience to you. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk. 

7- Inappropriate Material 

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material or any material or comments that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Website. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials. 

8- User Information

Other than personally identifiable information, which is subject to this Web Site’s Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner (“User Communications”) is and will be considered non-confidential and non-proprietary. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable. 

9- Disclaimers

Your use of this site is at your risk. The information, materials and services provided on or through this web site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither Symbiosis Medical Centre, nor any of their respective affiliates warrant the accuracy or completeness of the information, materials or services provided on or through this web site. The information, materials and services provided on or through this web site may be out of date, and neither Symbiosis Medical Centre, nor any of their respective affiliates makes any commitment or assumes any duty to update such information, materials or services. 

10- Liability

In no event will Symbiosis Medical Centre, or any of their respective officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of this web site, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained on any or all such web sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to UAE laws for any such prohibitions. In the event of any problem with this web site or any content, you agree that your sole remedy is to cease using this web site. 

11-Revisions to these Terms and Conditions

Symbiosis Medical Centre reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this web site. Please check the terms and conditions regularly. 

12- Laws and Jurisdiction 

These Terms and Conditions supersedes all prior written or oral representations, agreements or understandings relating to the subject matter of these Terms and Conditions (including any misrepresentation made by Symbiosis Medical Centre) between you and Symbiosis Medical Centre to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of UAE, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the courts of the United Arab Emirates. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. 

13- Refund/Return Policy 

Refunds will be done only through the Original Mode of Payment

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